The Again Faster Fitness Gift Guide

FAQs

• I'm not sure what to order?

  If you are looking for some advice on the best product to purchase, then you can either click through to one of the categories for a range of recommendations based on your budget or scroll to the bottom of the page for our inspiration to help you find the most suitable product

  Alternatively, you can contact us via an email to [email protected] and the team will be happy to help.

• When will my order be dispatched?

  During times of peak demand, our processing time may increase to 10 working days due to high demand, we cannot offer a priority delivery but warehouse collection is available from our Nottingham HQ. The cut off order date for guaranteed pre-christmas delivery is December 1st.

• What is your returns policy?

  If you have changed your mind and wish to return an order, you have up to 28 days to ensure the item(s) is returned to us. To have your return accepted item(s) must be in original unused condition and packaging, which will be inspected on arrival, unless there has been a recorded manufacturing fault.

  Returned item(s) will be refunded for the cost of the equipment, less the actual cost of shipping. Item(s) returned more than 28 days after purchase will receive store credit. Please complete the Return Form, and include in your return shipment.

• How do I contact customer service?

  We can be reached through email or live chat, you can email us via [email protected] or send us a message via live chat between the hours of 10am and 2pm.

  We are available from Monday-Friday 8.30am-5pm. If your enquiry is urgent, please drop us an email and we will do our best to help, all enquiries will be responded to within 2 working days.

• Do you have any reviews?

  Yes! We are partnered with Trustpilot to offered independant and unbiased reviews of our product and service. You can take a look at those reviews here.

• What are your payment options?

  We offer a range of payment options to suit your needs, including Paypal Express, Card Payment through Braintree, and personal finance through Klarna and more. You can find out more about our personal finance options here.