Offer Terms

1. Offer periods. All deals and discount codes are only valid during the stated offer period. Once an offer or code has expired, we can't honour the discounted price. We run other offers through the year, and joining our mailing list is the best way to hear about them.
2. Already discounted products. Discount codes can't be used on products that are already discounted or on sale.
3. Excluded products. Discount codes are not valid on third-party products or gym flooring. Exclusions are usually shown on the product page, but codes are never valid on: rubber flooring tiles; fitness machines (rowers, bikes and similar); gift cards; and ex-demo, refurbished, reconditioned, cosmetically damaged or clearance goods, which are already listed at a significant discount.
4. Free shipping. We don't currently offer free shipping outside promotional periods. When a free shipping offer is running, it will be clearly shown on our website and/or announced in our newsletter.
5. Out-of-date adverts. Occasionally an advert promoting a discount may still be visible online after the offer has ended. We can't honour a discount code or offer price based on such an advert alone. When this is brought to our attention, we remove the advert as soon as we can.
6. One code per order. Only one discount code can be used per order. For example, you can't combine a 5% promotional code with a 5% newsletter subscriber code.
7. Order limits. Online discounts are only valid on orders up to £5,000 in value and up to 2 tonnes in shipping weight. Larger orders must go through our sales team at [email protected]. Orders over the weight limit can't be checked out online and will be directed to our sales team. If an order exceeding either limit is placed online, we reserve the right to cancel it.
8. Changes to offer periods. We reserve the right to extend or shorten offer periods without notice. Changes will always be announced to our mailing list and may also be shown on our website.
9. Changes to discounts. We reserve the right to change discount amounts without notice, and we can't honour an outdated price.
10. If we can't accept your order. We'll tell you by email and refund you in full as soon as possible. This might be because of unexpected limits on our resources that we couldn't reasonably plan for, because a credit reference we obtained doesn't meet our minimum requirements, because we've identified an error in the price or description of a product, or because we can't meet a delivery deadline you've specified.
11. Full terms. Please also see our full Terms & Conditions of Sale.
12. Promotion dates. Promotion dates are sent to our mailing list subscribers by email. We often, but not always, show the exact dates on our website. Subscribe to our mailing list to always hear about our promotions.